BetterScope AI ("we", "our", "us") operates the website https://betterscope.ai and provides AI-powered business intelligence services (the "Service"). We are based in Canada and operate globally.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
1. Information We Collect
We do not collect personally identifiable information (PII) such as your full name, address, or payment details. We collect and process only the minimum data required to operate the Service:
Account Data
Authentication and authorization are handled through BetterAuth. We store anonymous user identifiers necessary for managing accounts and reports.
Analytics Data
We use PostHog to understand feature usage and improve the platform. No personally identifiable data is sent to PostHog.
Reports & Inputs
When you generate AI-based reports, we store the resulting reports permanently within your account so you can access them later.
Payments
Payments are processed securely through Polar.sh and its integrated payment processors (e.g., Stripe). BetterScope AI never handles or stores credit card or billing data.
2. How We Use Information
We use collected data to:
- Operate, maintain, and improve our Service
- Track usage trends and improve user experience
- Provide customer support and account management
- Ensure system security and prevent abuse
We do not sell, rent, or trade user data.
3. Data Location and Security
Our servers and databases are hosted in Canada. We use industry-standard encryption and access controls to protect your data in transit and at rest.
4. Data Retention and Deletion
- Reports are stored permanently in your account unless deleted by you.
- If you delete your account, all associated reports and data are permanently removed from our systems.
- We may retain minimal records required for legal, accounting, or security purposes.
5. Third-Party Services
We rely on trusted third-party providers for parts of our operations:
- Polar.sh / Stripe – payment processing
- PostHog – product analytics
These providers process data under their own privacy policies and comply with applicable data protection laws.
6. Your Rights
You have the right to access, correct, or delete your account and associated data. To exercise your rights or request assistance, contact us at hi@betterscope.ai.
7. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available at https://betterscope.ai/privacy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: